Frequently Asked Questions

Your Questions Answered

Find clear answers to common questions about sending money with EagleRemit, including fees, transfer times, security, and supported countries.

EagleRemit is a secure and reliable Australian remittance service that makes international money transfers fast, simple, and transparent. We operate in accordance with Australian regulations and are registered with AUSTRAC and overseen by ASIC, ensuring every transaction meets national compliance and security standards.

 

Our platform is designed for speed, safety, and convenience, helping customers send money across borders with confidence.

The onboarding process is usually completed within a short timeframe once all required information and documents have been submitted. In some cases, additional documents may be requested to meet regulatory requirements.

Transfer times vary depending on the destination country, payment method, and verification requirements. Once your account is fully onboarded and the transaction is approved, transfers are generally processed as quickly as possible.

If your transfer is delayed, please contact our support team at info@eagleremit.com, and we will assist you promptly.

There is no surcharge when using a debit card. If you choose to pay with a credit card, your card issuer may apply a percentage-based fee. Any applicable charges depend on your bank’s policies.

Yes. Your money is handled securely with EagleRemit. We operate under strict Australian regulatory requirements and use advanced security measures to protect every transaction, ensuring your funds are managed safely and responsibly.

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Location: 6 Henty st Dandenong, VIC 3175

EagleRemit swift and safe pty ltd is registered AUSTRAC 2026